add extra reason to crosspost tag

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KTrain5369 2024-09-05 22:05:20 +10:00
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@ -6,3 +6,5 @@ color: orange
Crossposting is generally defined as posting the same or similar content across multiple channels. While it may seem like a good idea to post your request across multiple channels, this is in fact really disruptive to any conversations going on in those channels.
Generally, crossposting support requests is accepted if you originally posted in the quick-support channel, but the problem becomes complicated enough to warrant its own thread in either launcher-support or mod-support, depending on the possible cause of the problem.
Additionally, a clear downside of crossposting is people can't easily tell that your problem is solved or being solved by someone else in a different channel or thread. This can cause confusion and conflicting advice, as well as slowing down support processes.